We are hiring across a wide range of roles, join us!

Game Developer

Responsibilities:

Design, develop, and maintain game code to ensure game stability and performance optimization.

Collaborate with designers and artists to translate game concepts and designs into actual game features.

Debug and resolve technical issues and bugs within the game.

Continuously improve game functionalities and user experience.

Participate in code reviews and technical discussions to enhance the overall development level of the team.

Requirements:

Bachelor's degree or higher in Computer Science or a related field.

Proficient in C++, C#, or other programming languages, and familiar with game engines such as Unity or Unreal Engine.

Experience in game development, having participated in at least one complete game project.

Excellent problem-solving skills and team collaboration spirit.

Passionate about game development, with knowledge of the latest trends and technologies in the industry.

Social Media Manager

Responsibilities:

Oversee the operation and content management of the company's social media platforms, develop and implement social media strategies.

Create engaging social media content, including text, images, and videos, to enhance brand influence.

Analyze social media data, monitor and report on social media performance, and provide optimization suggestions.

Interact with users, respond promptly to comments and direct messages to enhance user engagement and satisfaction.

Keep up with industry trends and competitor activities to adjust social media strategies accordingly.

Requirements:

Bachelor's degree or higher in Marketing, Media, or a related field.

Familiar with the operational rules and user behaviors of major social media platforms, with experience in social media management.

Excellent content creation skills, capable of producing engaging social media content.

Proficient in using social media management and analytics tools such as Hootsuite, Buffer, etc.

Strong communication skills and team collaboration spirit, with a passion for the gaming industry.

Customer Service Manager

Responsibilities:

Manage the customer service team, develop work plans, supervise daily operations to ensure efficient and high-quality customer service.

Handle and resolve player complaints and complex issues to ensure player satisfaction.

Monitor and analyze customer service data, develop improvement plans, continuously enhance service quality.

Responsible for training and guiding customer service team members, enhancing their professional skills and service levels.

Collaborate closely with other departments to ensure timely acquisition and dissemination of relevant information by the customer service team.

Develop and implement customer service policies and processes to ensure compliance with company standards and industry best practices.

Track and analyze customer feedback, propose product improvement suggestions, and promote business development.

Requirements:

Bachelor's degree or higher in Marketing, Business Management, Customer Service, or related fields.

At least 3-5 years of customer service management experience, with a preference for experience in the gaming industry.

Excellent communication and interpersonal skills, capable of effectively resolving customer issues and managing a team.

Strong organizational and time management skills, capable of handling multiple tasks simultaneously and prioritizing them accordingly.

Familiarity with customer service software and tools, with data analysis capabilities.

Strong sense of responsibility and service orientation, able to remain professional and calm under pressure.

Passion for games, with a deep understanding and enthusiasm for the gaming industry.